Pop Farms Hawai‘i – Refund and Exchange Policy

At Pop Farms Hawai‘i, we take pride in the quality of our teas, honey, plants, and farm products. This Refund & Exchange Policy explains what items may be returned or exchanged and under what conditions. By purchasing from us, you agree to the terms outlined below.

Ready‑to‑Drink Teas

All bottled, ready‑to‑drink teas are final sale. These items cannot be returned or exchanged.

Dried Tea (Bagged Tea)

Unopened or opened bags cannot be returned or refunded.
If tea bags are compromised, defective, or not functioning as intended, an exchange may be granted within 48 hours of purchase.

Tea Accessories

All tea accessories are final sale.
If a glass cup or accessory arrives broken or becomes damaged during normal use shortly after purchase, please reach out to us so we can assist you.

Plants and Fresh Herbs

All plants and fresh herbs are final sale.
If a plant does not survive, it may be exchanged or eligible for store credit at our discretion.

Honey

All honey products are final sale.
If honey ferments due to high humidity or natural environmental factors, an exchange or store credit will be provided. A replacement jar will be issued during the next harvest.

Contact Us

If you have questions about these Terms, you may contact us via ChatBox or directly to 

Pop Farms Hawai‘i.

Last Updated: Jan 2026